SMS Information & Consent

Last Updated: April 27, 2026

This page summarizes how bakoffice.org uses SMS (text messaging) within the platform, including user consent, messaging practices, privacy protections, and user responsibilities. This summary is provided for convenience and does not replace the full legal policies governing use of the platform. For complete details, please review the full policies:

By using bakoffice SMS services, you acknowledge that you have reviewed or had the opportunity to review these policies.

1. Key SMS Messaging Highlights

  • Users must opt-in and consent to receiving SMS messages from us.
  • Regardless of registration path, we use a Double Opt-in process to confirm consent.
  • Phone numbers and SMS-related information are used only for operational purposes associated with our platform and related nonprofits.
  • We do not sell, rent, or share mobile phone numbers with third parties for marketing purposes.
  • We do not use SMS for unsolicited marketing campaigns or third-party advertising.
  • Users may unsubscribe from SMS messages by texting STOP at any time.

2. Purpose of SMS Messaging

bakoffice.org uses SMS messaging to support operational communication between the platform and registered users affiliated with nonprofit organizations using bakoffice services. SMS functionality is designed primarily for operational and informational purposes — not marketing or advertising.

Examples of supported SMS uses include:

  • Submitting program or activity reports by text message
  • Confirming successful report submissions
  • Sending reminders related to reporting activities
  • Providing operational alerts related to your organization’s use of bakoffice
  • Responding to user-initiated support or reporting requests

Example messages sent to you may include:

  • “bakoffice: Report received. Meals: 30. Verify or edit at https://bakoffice.org/url”
  • “Reminder: KCFOOD report is due today.”
  • “bakoffice: Reply HELP for support or STOP to unsubscribe.”

bakoffice.org does not use SMS for unsolicited marketing campaigns or third-party advertising.

3. How Users Subscribe

Users may opt in to SMS messaging through one or more approved methods, including:

  • Registering through a bakoffice web form
  • Texting a registration keyword to a bakoffice SMS number

bakoffice.org will require a confirmation reply before activating SMS messaging. For example:

  1. User submits or texts their phone number
  2. bakoffice sends a confirmation message
  3. User must reply YES
  4. SMS messaging is activated

No user is subscribed without consent.

4. Consent to Receive Messages

By opting in to SMS communications, users authorize bakoffice.org to send informational and operational text messages related to using the platform and affiliated nonprofit organizations.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

5. Message Frequency and Data Rates

Message frequency varies based on:

  • User activity
  • Reporting schedules
  • Organizational workflows
  • Account events
  • User-initiated interactions

Some users may receive only occasional messages, while active reporting users may receive more frequent operational confirmations or reminders.

Message and data rates may apply depending on your wireless carrier and mobile plan. Users are responsible for any fees charged by their mobile provider.

6. Opt-Out Instructions

You may unsubscribe from SMS messages at any time by replying with one of the following commands:

  • STOP
  • CANCEL
  • END
  • UNSUBSCRIBE
  • QUIT

After opting out, you may receive one final confirmation message confirming your removal from SMS communications.

7. Help & Support

For assistance with SMS services:

8. Data Usage & Privacy

Phone numbers and SMS-related information are used only for operational purposes associated with the bakoffice platform and related nonprofit services.

bakoffice does not sell, rent, or share mobile phone numbers with third parties for marketing purposes.

Information transmitted through SMS may be processed and stored as part of the bakoffice platform in accordance with the platform’s privacy and security practices.

Users should avoid sending highly sensitive personal information through SMS unless explicitly instructed and authorized by their organization.

For additional information regarding data handling practices, please review the full Privacy Policy: https://bakoffice.org/privacy-policy

9. User Responsibilities

Users are responsible for:

  • Providing accurate mobile contact information
  • Maintaining control of their mobile device
  • Informing their organization if their phone number changes
  • Ensuring they are authorized to submit reports or organizational information through SMS

Users must not use bakoffice SMS services for unlawful, abusive, fraudulent, or disruptive activities.

Additional rules governing platform use are described in the full Terms of Service: https://bakoffice.org/terms-of-service

10. Service Availability

SMS delivery is dependent on third-party mobile carriers and network availability. bakoffice does not guarantee uninterrupted or error-free message delivery.

Message delivery delays or failures may occur due to:

  • Carrier outages
  • Network congestion
  • Device limitations
  • Geographic restrictions
  • Filtering by mobile providers

11. Changes to SMS Practices

bakoffice.org may update its SMS practices, workflows, or policies periodically. Continued use of SMS services after updates constitutes acceptance of those changes.

Users should periodically review the latest versions of the Privacy Policy and Terms of Service for the most current information.

12. Contact Information

If you have questions regarding bakoffice SMS communications, please contact: support@bakoffice.org